Good Samaritan Hospital has the honor of being distinguished as one of 2012 America's Best Hospitals for Patient Experience.
The hospital was presented with the Women's Choice Award from WomenCertified®. The award is given out for facilities that consider female patient satisfaction and what women say they want from a hospital.
Some of the criteria includes quality physician communications, responsiveness of nurses and support staff, cleanliness and trusted referrals from other women.
Mike Schnieders, president and CEO of the hospital, said "at Good Samaritan Hospital, we stand on the shoulders of the sisters who came before us, so we are honored to receive this recognition. The sisters delivered care exceeding expectations of the patients and meeting their needs in so many ways. We have that same obligation today and into the future – continually improving patient satisfaction and the quality of care while we reduce the cost of healthcare."
"Good Samaritan Hospital's selection by WomenCertified as one of America's Best 100 Hospitals for Patient Experience differentiates it from other choices in the area," explains Delia Passi, CEO and founder of WomenCertified, and former publisher of Working Woman and Working Mother magazines. "Women have many choices when it comes to health care, and they set the standard for customer service. Women's Choice Award recipients have demonstrated extraordinary service in meeting the needs of women and their families, and represent the smart choice for women."
A study published by the American Academy of Family Physicians says that women make or influence 90 percent of the health care decisions faced by their families as well as themselves. This is why WomenCertified views it as necessary to find the hospitals that meet the needs of women specifically.