NorthWestern Energy is warning its customers about a scam hitting Nebraska that is trying to get important personal information.
The company is reminding customers to be vigilant and avoid callers asking for bank information and other personal information over the phone. One scam that has been reported in the area involves callers claiming to be billing representatives from your utility company.
The scammers say to avoid immediate shutoff the customers need to pay an overdue bill by providing their credit card information.
Customers report that the scammers are quite convincing and they may even using software that displays the name and number of the utility company on the phone's caller ID.
NorthWestern warns customers that they will provide several shutoff notices before shutting off service. Customers that do receive a notice should call the number on a utility bill to verify they are talking to a legitimate company representative.
Customers should be suspicious of any telephone or Internet solicitation offers particularly if they ask for personal information including credit card or bank account information. The Better Business Bureau offers these tips to avoid falling victim to a utility scam:
Customers with questions or concerns about potential scams should contact NorthWestern Energy or their state's Consumer Affairs department to report possible scams or questionable business offers.