NPPD Warns of Circulating Phone Scam - KHGI-TV/KWNB-TV/KHGI-CD-Grand Island, Kearney, Hastings

NPPD Warns of Circulating Phone Scam

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Nebraska Public Power District is warning customers of a phone scam targeting their customers that has spread across the country to Nebraska.

The scam involves callers claiming to be from the power company telling customers they are behind on their power bill. The scammers are able to change the caller ID to make it appear the call is coming from the utility.

The caller may threaten to cut electric service to the home or business unless they make a payment immediately. The customer is then told to send money via a prepaid card or using online payment services.

"We have reports of several calls already from customers who have been contacted by this method. We urge all who are contacted to call their utility before providing any type of payment to a request such as this," said Ken Curry, NPPD vice-president of customer service.

Customers are warned not to make any payments and contact the utility at 877-275-6773 to report the request. Customers are also encouraged to contact local law enforcement about any suspicious demands for immediate payment on their electric bill.

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