The rocky rollout of the Obama administration's health care
enrollment website was the subject of a congressional hearing Tuesday morning.
Marilyn Tavenner, who runs the Centers for Medicare and
Medicaid Services, apologized for the delays, error messages and other
faced by consumers trying to use healthcare.gov.
"And to the millions of Americans who've attempted to use
healthcare.gov to shop and enroll in health care coverage, I want to apologize
to you that the website has not worked as well as it should," she said. "We know how
desperately you need affordable coverage. I want to assure you that
healthcare.gov will be fixed and we are working around the clock to deliver the
shopping experience that you deserve."
Tavenner testified before the House Ways and Means
committee Tuesday. Her agency oversaw the creation of the online health
She reports to Health and Human Services Secretary Kathleen Sebelius, who will be questioned by the committee Wednesday.
Some Republicans are calling for her to resign, and even some
Democrats — while not mentioning Sebelius — say someone should be fired.
Sebelius has acknowledged that the website launch has been rocky, but so far, she appears to have the president's backing.