People across the country are still waiting for packages that were supposed to arrive in time for Christmas.
UPS and FedEx are blaming poor weather conditions in parts of the country earlier this week and overloaded systems for the delays.
They say the delays also could be attributed to the large number of people ordering online during this year's shorter shopping season and
The delay hit UPS on Wall Street. Shares were down Thursday, but the company says it has extra people working to make sure late packages are delivered this week.
Amazon.com says it's refunding shipping charges and giving customers a
$20 credit toward future purchases to compensate those whose packages
did not arrive in time for Christmas.