Ticket Victims Laugh at Reimbursement Offer - KHGI-TV/KWNB-TV/KHGI-CD-Grand Island, Kearney, Hastings

Ticket Victims Laugh at Reimbursement Offer

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The company behind a ticket mishap is reimbursing customers, but many are saying it would never make up for missing any of a January George Strait concert that took place in Omaha.

A Kearney-based company promised tickets to over 200 die-hard fans, but with no tickets in hand. Creative Community Promotions is now trying to make things right by offering free tickets to another concert.

Many country fans say the offer is simply a slap in the face, and it’s just tickets for a bunch of no name acts that they’d have to drive hours to see.

6 Degrees West, Erik Dylan, Jon Pardi, Thomas Rhett and Easton Corbin are all performing at the Kicker Country Stampede in Manhattan, Kansas. The offer is just for the tickets, no hotel stay or ride there, which from Kearney is four hours away.

Some say it's not going to make up for missing a part of George Strait's final tour.

"I thought it was a joke," laughed Reba Jones. 

She was given the tickets as a gift, promised seats to what she calls a legend.

"'I will get you the best seats I can. I'll get you closer even on the floor' she said, so I thought, well cool," explained Jones. But that didn't happen. "The more you asked, the more she would say what you wanted to hear. You knew that’s what she was doing."

Creative Community Promotions' attorney is offering a one–day admission into the Kicker Country Stampede, a four day event.  

"It's insulting; it’s like rubbing salt in the wound. There is no way, the tickets that they are offering us even come close to what we were scammed out of," said Laura Kipp, another victim of the missing tickets. "It’s very strange. I got online thinking if the ticket is worth something maybe I can just sell it or something and I couldn't even find ways to buy a one-day ticket."

The tickets are just for June 26th, just two days later, the same venue hosts the opening act these fans missed out on. “Are you kidding!” was Kipp's response when she heard Eric Church would be performing that Saturday. “Seriously, I didn’t know that.”

The attorney didn’t have a straight answer on why he didn’t choose that day instead.

Jon Bruning says the Attorney General's Office is working to make it right. "We are going to get that figured out. There have been a number of refunds issued; we are working really hard to make sure that everyone gets their money back. That was a type of thing that was such a shame to see," he said.

“Honestly, I don't know what you could give me besides my husband’s money back. It was a lot of money to us. It may not be to her, but it’s a lot to us,” said Jones.

Not everyone has received the reimbursement offer letter. It was sent out May 27 and those who did receive the letter will have to respond by Monday, June 2. 
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